Was this article helpful?
1 out of 3 found this helpful
Have more questions? Submit a request
  • Can Credco be integrated on a user level instead of a company level? Casey has his own Credco account/login tied to his own credit card for billing and I have my own. Integrating it on a company level would mean all credit reports are pulled under one account right? This makes it hard for accounting/billing purposes.

    Also, I integrated slack, should we see an icon for slack for each borrower in our loan flow or do we have to open slack in a separate webpage to have a conversation? I would like to see if within Floify so we don't have to open too many windows, if possible. Thank you.

    0
    Comment actions Permalink
  • Hi Pacsealmortgage,

    As soon as the Credco integration is enabled on the company level, the integration can then be installed at the team level using individual credentials.

    You can see our help article here: https://help.floify.com/hc/en-us/articles/360039296131-CoreLogic-Credco. One of the steps will walk you through how to input individual credentials based on team.

    For the Slack integration, all information for a specific borrower flow will be found in Slack. These are the supported features for Slack:

    1. Automatic creation of a new Slack channel for each loan flow – serving as an internal team conversation log
    2. Instant notifications from Floify for events such as borrower document uploads, pre-approval letter generations, and milestone check-off
    3. Automatic archiving of Slack channel when the corresponding Floify loan flow is archived

    If you have any questions, please let us know by emailing support@floify.com and we can explain in greater detail.

    0
    Comment actions Permalink
  • I am trying to set up an esignature packet. The system is not pulling in my Docusign templates that are saved in my Docusign account. I need technical support to determine what the issue is and why these templates  are not available to be pulled in as a esignature template in Floify.

    0
    Comment actions Permalink
  • I have changed my URLA settings to the new URLA. Now my business rules are no longer available. Do I have to recreate each rule under the new setting?

    0
    Comment actions Permalink
  • I have contacted Docusign and the templates are in my account. They are saying that it's on Floify end that the templates are not pulling in. When I go into my Docusign console through Floyify, the templates are not there. However, as stated, the templates are in my Docusign account when I login manually to Docusign. 

    Please review and advise. 

    Thanks!

    -1
    Comment actions Permalink
  • I am coming on board first time need help to get on 1003 and credit report. I appreciate if guidelines are provided. I am a broker

    in Houston Texas area. My AE will help me also.  My phone mobile 281-748-3688. I have already joined with Floify. My text

    on the same mobile 281-748-3688. Thank you.

     

     

    0
    Comment actions Permalink

Please sign in to leave a comment.