Skip to main content

Transfer a Loan Flow to Another Team

Overview The loan pipeline is where you will manage all of your borrowers, including reviewing application and document data, making adjus...

F
Written by Foster Siebken

Overview

The loan pipeline is where you will manage all of your borrowers, including reviewing application and document data, making adjustments to the loan flow, and locating any additional information regarding the loan.

Among these options, you will have the option to transfer a loan flow to a different team in your company.

How to Use

From your loan pipeline, navigate to the Edit Loan Flow button on the right hand side of the borrower's name:

Screen_Shot_2023-02-25_at_3.15.12_PM.png

Scroll down to the bottom of the page:

Screen_Shot_2023-02-25_at_3.27.23_PM.png

Select Yes, move this loan flow to a different team:

Screen_Shot_2023-02-25_at_3.27.30_PM.png

You will see two drop-down menus; one with the team names in your company to select a destination team, and one with the individual users on that team to select a loan owner. Choose the desired options from the searchable drop-down menus.

Make sure you select Save to complete the change once the team and owner are selected:

Screen_Shot_2023-02-25_at_3.27.36_PM.png

All set! The loan flow will be moved to the designated pipeline right away.

Did this answer your question?