Floify users can cancel their accounts in the app in the team settings. The cancellation will take place at the end of the current billing cycle. Users will have full access to the account until that time.

Team Settings -> Credit Card -> Pause or Cancel Subscription

Walk-through instructions:

Navigate to Settings and then Credit Card:

Select the option to Pause or Cancel Subscription:

Select the option to Cancel subscription:

You will be asked to provide a reason and some feedback regarding why you are canceling the subscription. We appreciate any feedback you give to assist with our continuous efforts to improve in all areas. Select Cancel subscription to confirm:

You will have the option to cancel the scheduled cancellation if necessary before the end of the billing cycle:

Once you have completed the cancellation process, you will receive a confirmation message and email. This will serve as proof of your cancellation request. Your account will be active until the cancellation date provided during this process.

If you have any trouble canceling your account, reach out to [email protected] for further assistance.