Cancel My Account

Overview

Floify users can cancel their accounts in the app in the team settings. The cancellation will take place at the end of the current billing cycle. Users will have full access to the account until that time. 

 

How to Cancel

Team Settings -> Credit Card -> Pause or Cancel Subscription

 

Walk-through instructions:

 

Navigate to Settings and then Credit Card:

 

 

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Select the option to Pause or Cancel Subscription:

 

 

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Select the option to Cancel subscription:

 

 

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You will be asked to provide a reason and some feedback regarding why you are canceling the subscription. We appreciate any feedback you give to assist with our continuous efforts to improve in all areas. Select Cancel subscription to confirm:

 

 

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You will have the option to cancel the scheduled cancellation if necessary before the end of the billing cycle:

 

 

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Once you have completed the cancellation process, you will receive a confirmation message and email. This will serve as proof of your cancellation request. Your account will be active until the cancellation date provided during this process.

 

If you have any trouble canceling your account, reach out to support@floify.com for further assistance. 

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  • Please cancel this subscription and account, this was a test account.

     

    Jonathandavid200@gmail.com (sole user)

     

    Thank you.

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  • Hey Steve Wei - can you please reach out to support@floify.com and include your account information to start the cancellation process?

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  • Please cancel our subscription and account . We are no longer wanting to continue with this service.

    Thank you            Brad Hanenkratt / Regina Hanenkratt. Email bhanenkratt@aol.com

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  • Please cancel our subscription and account . I will no longer be wanting to continue with this service.
    Thank you

    Samantha Taylor
    Samanthaj85@icloud.com

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  • Please cancel this account,I will not be using this service anymore!, thanks

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  • Please cancel my account! I will no longer be using this service any longer

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  • Please cancel this account

    0
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  • Please cancel our subscription and account . We are no longer wanting to continue with this service.

    Thankyou 

    -1
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