Edit My Text Message Prefix

Overview

The Texting settings allow for you to make various configuration changes to the text message templates sent to your borrowers.

Among these settings, you'll have access to edit your text message prefix.

The Text Message Prefix is sent out at the start of every text message notice that comes from Floify to the borrower or realtor/partner and is designed to let the recipient know where the message is coming from.

How to Set Up

From your team pipeline, navigate to Settings and select the Texting tab:

Scroll down to Text Message Prefix and select the option to Edit Text Message Prefix:

Adjust the text message body by typing in the text box. Make sure you select Save to confirm the changes:

Note: Text messages are limited to 160 characters. You can go over the character limit but keep in mind this is not recommended as it will split up the message. The character limit is visible next to the name of the notice at the top of the text box.

Success! The new text message prefix will be sent at the beginning of each text message to your borrowers moving forward.