Overview
The Texting settings allow for you to make various configuration changes to the text message templates sent to your borrowers.
Among these settings, you'll have access to edit your deadline notice text message.
The Deadline Notice Text Message is sent out to a borrower based on the deadline date you've set in the borrower's loan flow along with settings you have full control over. You have the option to have these sent out automatically or to disable the notification from being sent out at all.
How to Set Up
From your team pipeline, navigate to Settings and select the Texting tab:
Scroll down to Deadline Notice Text Message and select the option to Edit Deadline Notice Text Message:
Adjust the text message body by typing in the text box. Make sure you select Save to confirm the changes:
Note: Text messages are limited to 160 characters. You can go over the character limit but keep in mind this is not recommended as it will split up the message. The character limit is visible next to the name of the notice at the top of the text box.
Success! The new text message template will be sent to your borrowers moving forward.
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