When a borrower applies via your landing page, all incoming applications show up in your Prospects tab for you to review. Any incomplete applications will be visible here, and depending on your settings, you may also have completed applications available for your review to proceed.
You will have several options here including the option to edit a prospect's loan application directly.
How to Use
From your active loan pipeline, select the Prospects tab at the top of the page:
Locate the borrower that you would like to make edits for. Select the Edit Loan Application icon (pencil/paper) towards the right-hand side of the borrower's name:
The column on the left will allow you to select which section of the loan application you want to adjust:
Make any edits you need and then select Save and Return to Prospects to confirm any changes you've made:
To enable the Full-View, click here: Enable LO Full View in Apply Now
To utilize this feature, read these instructions: Switch to the Full View Mode of the Borrower's Application